To continually improve the customer experience, we survey our customers often. Nevertheless, it is difficult to track and ascertain those who implement and complete the training. Some customers attend the training for education purposes only – and do not purchase additional training – but may be included in satisfaction survey results.
Testimonials and reviews are individual experiences and personal opinions of those who have purchased education and training. Individual results will vary, and testimonials and/or reviews may not be typical. Results rely on individual effort, time, and skill of each customer, as well as unknown conditions and other factors. The Company does not track monetary results. Instead, it surveys customers concerning the value of its education, training, support, and overall satisfaction. Survey respondents typically rate their experience of the Company’s products and services over 4.8/5 (Trust Pilot). Survey results are comprised of an average rating across all products and services within a 12-month period.
You may be asked to complete a satisfaction survey. By completing a survey, you confirm that the information contained is an accurate representation of your experience and that you have not received any financial incentive to give positive feedback. Further, you give the Company permission to publish your aggregate feedback and comments, on your behalf, to the Company’s website(s), materials, and various online review outlets. We respect your privacy and will not publish personally identifiable information.